Following a series of mergers and acquisitions, Goldcorp has grown from a mid-sized gold company to one of the world’s largest gold producers. Listed by the Globe and Mail as one of Canada’s ‘Top 100 Employers’ and The Financial Post as one of the ‘Ten Best Companies to Work For,’ the organization actively recognizes professional excellence and experience.
With a focused commitment to increase gold production by another 50 percent, there’s an ongoing need to align different locations and operations to this overall corporate vision of growth.
The challenge: bring together different mines and locations across the Americas. Engage and align employees globally by celebrating their contributions to the organization. Launch a flexible solution that could be tailored towards the unique needs of individual locations—but would still support a unified message.
Recognition at many of Goldcorp’s North American mines has existed throughout the years, but inconsistently. Once these locations were brought into the Goldcorp family, leadership wanted to call out the commitment and loyalty of long time workers—sometimes three generations of families. This was in contrast to the newer locations found in Mexico, Central, and South America. Here, recognition was seen as a new concept. A global solution was needed to bring recognition into the work place and create a positive work culture.
To design and implement a global solution, Goldcorp partnered with O.C. Tanner. Known as the leader in global recognition, O.C. Tanner launched a solution that celebrated the career achievements of Goldcorp employees in English, French, and Spanish.
In 2 years, more than 2,862 Career Celebrations have been presented. Now, managers present awards to celebrate team members’ 5, 10, 15 years of service and beyond. For team members in Mexico, these service awards are presented at an annual holiday celebration.
At launch, tip sheets helped train managers on creating meaningful presentations. Posters, emails, intranet communications, and a Town Hall featuring Goldcorp’s CEO, drove awareness on the importance of celebrating careers across the organization.
Two years in, program success is driving Goldcorp to adopt O.C. Tanner’s latest innovation, Yearbook. Designed as a personal keepsake, Yearbook will further tailor the experience with year-specific messaging and personal notes from leaders. The goal: messaging unique to the individual, aligned to Goldcorp’s brand.
“A great partner is essential for a global program. It is so much easier when you can count on flexibility, expertise, and swift follow-through.” — Jenine Ellefson, Director of Recruitment and Talent Management
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