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Appreciation ignites a spark. It inspires people to do more. To engage. To grow. And all because someone noticed.At Avis, they notice people who try harder. And Avis employee Rahul Sahi did just that. Sahi typically works to move Avis Budget Group inventory on the Web, but when his manager asked for help taking over a new market, he didn't hesitate. For three months Sahi pulled double duty, working through lunches to manage his new market and existing responsibilities. "I knew it would be a challenge for a few months, but they needed the help and I knew what had to be done," says Sahi. Sahi's extra effort and get-it-done attitude did not go unnoticed. Honored with Avis' highest performance recognition award, Living the Values, Sahi says recognition is more than just a nice thing to do. "To me recognition is motivation," says Sahi. "Recognition is a result for me—it lets you know when you're going above and beyond and when you're excelling. I am motivated by looking ahead to how long it will take me to earn another performance award." Avis noticed—and now so do their people. Voluntary turnover fell 3.8 percent from 2004 to 2005. Grow your people.
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Key Takeaway
Appreciation has helped Avis reduce turnover by 3.8 percent, adding millions to the bottom line.
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