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Inspiring Greatness: Norton Healthcare’s Journey To A Culture of Recognition

Wednesday, March 22, 2017

2:00 PM EDT / 11:00 AM PDT / 7:00 PM GMT

O.C. Tanner is happy to welcome Jason Coffey, Employee & Patient Experience Director in HR, and Angela Jette, Employee Experience Program Coordinator in HR, from Norton Healthcare.

In 2015, “Healthiest Employers” named Norton Healthcare as the 11th healthiest place to work in the country.  As a not-for-profit, their greatest reward is the health of our community and they use internal recognition to inspire and energize their employees daily to provide that Norton experience as well as live it. Every part of Norton Healthcare’s culture is a reflection of the employees.

With 1,837 licensed beds, 7 outpatient centers, 13 immediate care centers, and well over 13,000 employees with 750 employed medical providers and many more on staff, they are the 3rd largest private employer in our region. So how do they maintain and inspire meaningful recognition for everyone across the organization?

Jason and Angela will share with us these best practices for how Norton Healthcare has incorporated recognition into the different parts of their processes and throughout the entire organization and see how your organization can do the same.

Join us to learn:

• Norton Healthcare’s recognition best practices
• How to tailor recognition to fit a wide variety of audiences
• The impact and results from recognition efforts

These topics and more will be discussed in a free, HRCI-accredited webinar on Wednesday, March 22nd, at 2:00 pm EST. Stay tuned after the Webinar for a quick Q&A with Jason and Angela.    


About Jason
Celebrating 20 years with Norton Healthcare this year, has worked in various nursing roles, nursing leadership, has worked the last 8 years in Human Resources with a focus on Employee and Patient Experience which includes responsibilities for onboarding, recognition, retention, employee engagement and patient engagement.

About Angela
Angela Jette joined Norton Healthcare in 2009. While she originally used her patient and customer experience to serve Norton Healthcare in the patient experience world, Angela transitioned to the Employee Experience team in 2012 harnessing those same skills focusing on recognition and engagement and employee feedback.    


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