Summit

A gathering of the best
and brightest.

What happens when industry thought leaders come together for a few days to share insights into their companies' employee recognition practices? Businesses move forward. Smart people grow smarter. And the ripple effects of appreciation go on and on. For six years running, we've hosted an annual Executive Recognition Summit that does just that.

Due to the intimate nature of the Summit, space is limited to invited attendees only. But learning is open and available to all. Click below for a white paper summary of each year's highlights.

SUMMIT WHITE PAPERS

Click below for a white paper summary of each year's highlights.

SUMMIT VIDEO HIGHLIGHTS

Appreciate Great Work

David Sturt

O.C. Tanner’s David Sturt looks at the human need to do great work and be recognized for it – a dynamic cycle of performance and appreciation that the best cultures know how to elicit and perpetuate.
 

Appreciate Great Work

David Sturt
Accelerating Leadership Transitions

Michael Watkins

Dr. Watkins looks at leadership style and how different stages in an organizational lifecycle call for different leadership skills, from start-up to sustaining success to shutdown. Where are you on the leadership continuum?
 

Accelerating Leadership Transitions

Michael Watkins
Less Turnover Through Better Engagement

Tom Stuewe

Tom Stuewe offers the advice he wishes he'd learned years ago: Do the right thing by people, and the financials will follow. (In fact, the money he puts into recognition now earns a 20-times return for the company. As far as he's concerned, it's the company's best investment. )
 

Less Turnover Through Better Engagement

Tom Stuewe
Overcoming the Knowing-Doing Gap

Jeffrey Pfeffer

Jeffrey Pfeffer, the world's foremost authority on organization behavior and culture building, explores why organizations don't do what they know they should. Closing that knowing-doing gap is critical. In this powerful short clip, Pfeffer, explains what's at stake.
 

Overcoming the Knowing-Doing Gap

Jeffrey Pfeffer
Becoming an Industry Leader Through Recognition

Mark Servodidio

How do you motivate people, day in and day out -- especially in a stressful business like meeting travelers' needs? At Avis, “We Try Harder” is not just a marketing tagline. It is an initiative internalized by every employee to fulfill the company's strategy on a daily basis. Mark Servodidio shares a story that brings that “trying harder” value to life.
 

Becoming an Industry Leader Through Recognition

Mark Servodidio
Elements of Successful Recognition

Jim Kouzes

For Kouzes, seven elements make up effective recognition and encouragement and in this short clip, he addresses one of the seven – the value of storytelling. More than corporate guidelines or policies, it's stories that people remember.
 

Elements of Successful Recognition

Jim Kouzes
Creating a Caring Culture to Inspire Performance

Jim Olson

For Jim Olson, creating a caring culture, an environment where his 7,000 employees feel valued for their contributions, is essential to success. Because when recognition really is front and center in an organization – look out. Even a rock can achieve rockstar status. And a pin can inspire passionate customer service.
 

Creating a Caring Culture to Inspire Performance

Jim Olson
Driving Employee Engagement

David Jackson

Dave Jackson offers his perspective on truly meaningful surveys: why to do a census of every employee vs. a sample size, the importance of confidentiality, and how a low-response rate biases scores.
 

Driving Employee Engagement

David Jackson
Everyday Heroes Deliver Measurable Results

Scott Northcutt

DHL's Scott Northcutt reflects on finding “everyday heroes” and what it takes to bring out the best in them, as exemplified by his 10-year old son's favorite coach. What does Coach Dwight do to bring out the “hero” in each kid? Hear his winning strategy here.
 

Everyday Heroes Deliver Measurable Results

Scott Northcutt