Canada and the United States - the two countries share the longest undefended border on earth. They share some cultural similarities. And they share many employers. If your Canadian or US company were setting up a recognition program in the other country, how would you fare? Try these true/false questions.

1. Since the economies and media in Canada and the US are so closely tied, employees in both places generally appreciate the same quality and types of awards. T F

2. Administration of a program that covers both countries is difficult and time consuming. T F

3. While many residents of Quebec and New Brunswick speak French, they also speak fluent English so brochures and printed materials don't need translation. T F

4. Since the US and Canada have large populations of Asian immigrants, especially in the west, extra attention must be paid to presentation style to avoid embarrassment and emphasize positive performance. T F

5. Awards for Canada are made in the US, so award shipments are slow and difficult. T F

6. Unlike Americans, Canadians dislike public recognition, feeling it calls unnecessary attention to the individual. T F

Answers
1. True. Canadians and Americans are quite accustomed to the same products, and both appreciate the value of quality awards. 2. False. O.C. Tanner has offices in both countries. Additionally, superb mail and telephone communication between Canada and the US, including toll-free numbers, makes outsourced administration simple and efficient. 3. False. French speakers, especially in Quebec, are not always fluent in English. All printed materials for this region of Canada must be bilingual or exclusively French. 4. True. And not only for native Asians! While they may be extra sensitive to "saving face," this holds true for any employee, worldwide.Focus on positive performance is crucial. 5. False. Most O.C. Tanner awards for Canada are manufactured in the Toronto area and shipped quickly throughout Canada, while US awards are made and quick-shipped from Salt Lake City. 6. False. Both Canadians & Americans are competitive employees - they work hard for their companies and appreciate recognition.