Client Success

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We're Here for it All

Our dedicated 24/7 client success staff is like a global extension of your team.​ We partner with you to understand your challenges, implement solutions, and ensure the continuous improvement and sustained success of your recognition programs.

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Our superior NPS score for program launch experience

98%

Our near-perfect client retention rate

How We Support You

Culture by Design

We partner with clients in a way no one else can to intentionally shape the employee experience. Your company is unique, and we believe your recognition program should reflect that through and through.

Expert Services

From consulting to program branding to professional education, our services help you continuously optimize for ROI.

Implementation / Launch

Adopting new technology and services can be stressful. We’ll guide you every step of the way to ensure a seamless and successful launch and help drive usership.

Client Care

We’re here 24/7 to offer advice, answer questions, or help you troubleshoot.

Self-Service Support Tools

Some things you just want to do yourself. Our comprehensive User Guide and Admin Tools make it easy.

Award Support

We want you to be thrilled with your custom awards, and our warranty, return, and repair policies guarantee you will be.

Featured Events & Resources

We never stop adding to our resource library, so you never run out of ideas and inspiration.

Get Out of Your Employee Recognition Rut
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How to Budget for Employee Recognition
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12 Low Cost Ways to Appreciate Your Employees
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Types of Workplace Culture and 6 Great Examples
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How to Change and Improve Company Culture
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A Modern Leader’s Guide to Company Culture
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Saying Thanks Isn’t a Luxury: How to Effectively Prepare for a Recognition Solution Rollout
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All About Careerscapes: The Interactive Career Anniversary Awards From O.C. Tanner
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The Formula for Employee Engagement
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Using Employee Recognition to Unite Teams Across Offices and Time Zones
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How to Simplify and Consolidate Employee Recognition Programs
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Integrating Recognition and Culture After Mergers and Acquisitions
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The Power of an Employee Recognition Brand
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Common Pitfalls of Employee Recognition Programs at Large Companies
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5 Ways to Convince Executives to Fund A New Recognition Solution
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How Employee Recognition Impacts Business Initiatives at Large Companies
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7 Thoughtful Company Swag Box Ideas to Delight Employees
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5 Ways to Convince Executives to Fund A New Recognition Solution
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How Modern Leadership Inspires Greater Inclusion
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5 Culture Trends for 2023
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10 Essentials for Effective Employee Recognition Programs
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Add Appreciation to Your Onboarding Efforts
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5 Culture Trends for 2023 for Tech Organizations
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5 Culture Trends for 2023 for Retail Organizations
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5 Culture Trends for 2023 for Pharmaceutical and Biotech Organizations
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5 Culture Trends for 2023 for Mining Organizations
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5 Culture Trends for 2023 for Manufacturing Companies
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5 Culture Trends for 2023 for Healthcare Organizations
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5 Culture Trends for 2023 for Financial Organizations
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What Is Employee Recognition? Here’s Everything You Need to Know
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7 Stellar Work Anniversary Celebration Ideas
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Your Guide to Giving Purposeful Employee Appreciation in 2023
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Celebrate Remotely, Appropriately
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Your Generalist Employees Are Crucial–Make Sure They Know It
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Your Complete Guide to Successful Employee Recognition Programs
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Your Company Culture Depends on a Thriving Workplace Community
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Work-Life Balance Is Dead (if It Ever Existed)
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What makes employees happy at work?
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Work celebration ideas to keep your employees engaged and excited
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UK HealthCare at the University of Kentucky
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What Is the State of Inclusion in the Workplace?
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Tips for Recognizing Offline Employees
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The Superpower of Symbolism at Work
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Show Your Gratitude with These 15 Virtual Employee Appreciation Ideas
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Slow Down the Great Resignation With Appreciation
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Refreshing Your Culture in a Post-Pandemic Workplace
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Purpose in Action
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Preventing Manager Burnout
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Investing in the Employee Experience During Uncertain Times
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HR Trends To Adjust to the New Normal: Maintaining Communication & Collaboration While Working From Home
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How Your Employee’s Previous Job Can Affect Your Company Culture
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How to write an employee appreciation letter
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How to Use Employee Net Promoter Score to Boost Loyalty and Motivation
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How To Motivate Employees Through Your Workplace Culture
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How To Measure the ROI of Employee Recognition
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How to Create Impactful Symbolic Awards for Employees
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How to Celebrate Employee Appreciation Day in 2023
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How to Amplify Employee Celebrations and Spread Success through Social Recognition
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How to Build a More Inclusive Workplace Culture
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How Recognition Fits into the 6 Stages of the Employee Lifecycle
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Employees Want More Fulfillment–Here’s How To Help Them Find It
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How does leadership influence organizational culture?
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How Culture Helped One Team Pivot to Fight the Pandemic
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Employee Appreciation Ideas for Large Companies
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Four Ways to Thank Employees on Manufacturing Day
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Essential Guide to Employee Gifting and Celebrations
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Employee Engagement is Really Just Connection
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Employee Recognition Software for Large Companies
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Employee Recognition in the Modern Workplace
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Employee Engagement Ideas for Onboarding New Employees
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Defining Company Culture
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Creative Names for Reward and Recognition Programs
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Creating and Communicating Culture for an Intergenerational Workforce
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Create Unforgettable Company Anniversary Celebrations
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Preserving Company Culture During Layoffs
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A 90-Day Plan for New Leaders
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Business Anniversary Ideas To Celebrate Your Company’s Success
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Best practices for skip-level meetings
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Battling Burnout: A Fight Against Artificial Urgency
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A Year of Employee Appreciation
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7 Peer-to-Peer Recognition Ideas and Program Best Practices
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7 Creative Ideas for National Boss Day
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60 Heartfelt Employee Appreciation Quotes to Say “Thank You”
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How to Retain Employees with Recognition
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5 Ways to Thank Healthcare Workers in 2023
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6 Best Practices When Recognizing Careers
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5 Strategies to Improve Employee Wellbeing at Work
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4 Surprising Benefits of Peer-to-Peer Recognition Programs
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5 Employee Recognition Program Best Practices
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3 Essential Types of Employee Recognition—and How to Use Them
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30 Great Team and Company Celebration Ideas
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22 Awesome Employee Recognition Gift Ideas
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24 Winning Employee Appreciation Gift Ideas for Large Companies
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20 Creative Ways to Show Employee Appreciation
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20 Acts of Kindness for the Workplace
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10 Priceless Benefits of Teamwork in the Workplace
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10 Ways to Ensure All Your Employees Feel Valued and Appreciated at Work
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11 Employee Recognition Ideas That Will Energize Your Company Culture
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10 Employee Recognition Examples From Thriving Workplaces
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10 Tips to Celebrate Work Anniversaries
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Roto Rooter found a partner in O.C. Tanner to help with flexible, customized ways to celebrate careers.

“We’ve built a strong relationship with the O.C. Tanner team. They give us ideas and best practices. They are not just a vendor and we aren’t just a client. It’s a partnership where we are able to lean on each other.”

Crystal Gabbard

Employee Engagement Manager, UKHC

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Crystal Gabbard

Employee Engagement Manager, UKHC

Let’s Build it Together

Create a thriving culture with Culture Cloud today.