Great leaders build great teams by connecting their people to the organisation and to each other. Utilising the power of peer-to-peer recognition adds tremendous value by building trust, camaraderie, and establishing a unified feeling of success to motivate frontline workers. In fact, when leaders encourage peer-to-peer recognition and conversations, there is a 206% increase in the odds an employee will perform great work. But how do these moments of recognition happen on the frontline, away from a desk or a computer?
Join Jules Bartley, Manager of Communications Events & Recognition at Niagara Casinos, as she shares how her teams, from the casino floor all the way to the back of house, appreciate and actively listen to one another.
• How to help peers recognise each other consistently and effectively.
• How leaders can proactively take steps to help frontline staff feel connected to their peers.
• How to actively listen to your employees to ensure meaningful recognition.
Meet our presenter:
As Niagara Casinos' Manager of Communications, Events & Recognition, Jules Bartley specialises in integrating messages from all areas of the company while elevating the employee experience through a culture of appreciation and recognition. From accolades including Hamilton-Niagara's Top Employer, the National HR Awards and the Canadian HR Awards, Jules has led engagement efforts during a time of extraordinary growth for Niagara Casinos. She empowers a team that strategically tells stories through a robust network, creates unique workplace events and gives back to the community through their ncCommunity giving program. Jules is an accomplished public speaker and presenter who has been honoured to present at O.C. Tanner's Engaging Workplace Cultures Conference.
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