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Topic: Appreciation

Modern Employee Recognition Software: 8 Must-Have and 8 High-Impact Features You Need Most

A Buyer’s Guide for HR and IT Decision Makers

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Determining how well an employee recognition software solution aligns with your culture strategies and technology stack is very important. The winning solution should not only have all the bells and whistles of a sound recognition program, it should also fit smoothly into the mix of solutions and tools your people already use. That’s why identifying the right solution is a different journey for every organisation.

The sheer volume of employee recognition software providers in the world makes it hard for HR leaders to narrow down the list of potential partners to a manageable few. This white paper will help in two ways. First, by explaining the bare-bones essential features for any enterprise recognition software (which will help to eliminate some vendors from your list). Second, by identifying some advanced features only available from certain vendors. Once you identify the specific goals you hope to achieve with recognition, and understand the various capabilities available, you can match your desired outcomes with the right software solution.

Why employee recognition software?


Briefly speaking, recognition is defined as “the action or process of recognising or being recognised. It is the act of using words to express gratitude. It fuels the feeling of being appreciated” (2018 Global Culture Report). Recognition in the workplace is an essential cornerstone of thriving workplace cultures, with empirical evidence supporting its impact on everything from employee engagement to bottom-line financial results.

When employees in a global survey were asked “what’s the most important thing your manager or company does (or could do) to cause you to produce great work,” the number one response was “recognise me.” “Appreciation for my work” was the number one attribute that job seekers across the globe said was most important in their new job (2018 Global Culture Report).

Employee recognition software is used by organisations to implement a company-wide recognition program that provides a central, strategic, tool that makes it easy for managers and peers alike to give and receive recognition. As stated, this type of software can help companies enjoy a wealth of benefits:

Employee recognition benefits

• Improved company culture and engagement

• Increased productivity and profitability

• Attracting and retaining top talent

• Better relationships with managers and teams

• Elevating employee performance/motivation

• Encouraging participation in company activities/events

• Promoting well-being and a healthier workplace

The purpose of this white paper is not to expand on the many reasons to adopt a recognition program—or to convince you that you need one. For that, you can see other resources such as “Your Comprehensive Guide to Employee Recognition Programs” from O.C. Tanner.

Assuming you have already identified the need for recognition software, this paper focuses on how to choose the ideal employee recognition software for your organisation. Before we get into a review of features, it’s important to narrow your search to solutions that will fit your organisation’s goals.

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