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Topic: Appreciation

Thanking Frontline Workers During Hospital Week and More

Andrea Procaccino, Sheri Wilson, and Meghan Stettler of O.C. Tanner Institute

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The challenges of a worldwide pandemic have hit healthcare workers particularly hard, with many struggling to carry on in the face of burnout and beyond. The approach of Hospital Week (this year it’s May 8–14) presents a perfect opportunity to share strategies that combat these struggles. Fortunately, we’ve seen some of the best healthcare organisations spring into action to celebrate, reward, and connect with their employees.

Join Meghan Stettler, Director at the O.C. Tanner Institute, as she leads a conversation with Andrea Procaccino, Chief Learning Officer and VP of Talent Development & Diversity at NewYork-Presbyterian, along with Sheri Wilson, Talent Effectiveness & Engagement at St. Luke’s Health System, on how their organisations have supported and appreciated their people throughout the pandemic. Learn:

  • How recognition can prevent burnout and enhance connection
  • What strategies organisations can use to celebrate special occasions—and connect all year long
  • How leading healthcare organisations use recognition to give employees what they need most

About the speakers:

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Meghan Stettler Director, O.C. Tanner Institute

As a trusted voice for the O.C. Tanner Institute, most recently via its groundbreaking COVID-19 weekly webinars, Meghan specialises in knitting together key sentiments and perspectives across the table to identify win-win strategies for workplace culture success. Throughout her career, she has forged diplomatic partnerships with countries and companies in the Middle East, the Americas, Europe, and the Indo-Pacific regions, interfacing with CEOs, energy secretaries, ambassadors, and governors.

She has also addressed over a million viewers as an award-winning journalist and producer with Al Jazeera, News 12 New York, and Network News Service, a pioneering organisation serving ABC, CBS, and FOX. Meghan was recently named to the HRD Global 100, a list of the best and brightest industry leaders in HR.

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Andrea Procaccino Vice President of Talent & Diversity and Chief Learning Officer, New York-Presbyterian Hospital

In her dual roles as Vice President of Talent & Diversity and Chief Learning Officer at New York-Presbyterian Hospital, Andrea Procaccino provides strategic direction and oversight in multiple areas. This includes training and development, diversity/inclusion, workplace culture, learning solutions, leadership and organisational development, talent management, employee engagement, and awards and recognition programs. Andrea and her teams strive to create a culture defined by dynamic, exciting employee experiences despite an environment traditionally known for its taxing and emotionally draining circumstances.

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Sheri Wilson Manager, Talent and Organisational Effectiveness, St. Luke’s Health System

At St. Luke’s, Sheri and her team design, implement, facilitate and measure system experiences that lead to a culture where team members feel welcomed, engaged and appreciated. Specifically, Sheri provides direction and oversight for several talent management programs including the employee engagement survey, employee appreciation and recognition, performance management and goal setting, and orientation and onboarding. Sheri partners with colleagues and peers to effectively engage their teams and ensure organisational and talent strategy alignment.

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