Whether it’s boosting health and safety protocols in stores, going 100% remote for office staff, or adopting a hybrid work model for store employees, the reality is that companies must now offer more flexibility in the workplace. It may seem remote work is tough for retail environments; however, 59% of retails employees find flexibility in when they work remotely to be very or extremely important.
Thankfully, flexibility applies to more than just where, or even when, employees work. It also means letting employees have a voice in deciding which type of work they do onsite vs. remotely. Research from the O.C. Tanner Institute’s 2022 Global Culture Report found tasks that require focus or creative thinking are easier to do at home, while tasks requiring collaboration and connection are easier and more productive in the office.
Moving forward, employees expect increased flexibility in many aspects of their work lives and will change jobs, if necessary, to get it. But when employees have flexibility in how they work, outcomes improve:
WHAT ORGANISATIONS CAN DO:
To successfully incorporate flexibility, focus on three key areas:
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