My wife was in tears when I got home from my first day of work at O.C. Tanner. Not because she was sad, but because she was so happy I had found a company where employees are truly appreciated for working hard. Most organizations give new hires a welcome packet that contains an employee handbook, insurance forms, and the like. O.C. Tanner’s welcome kit includes these documents as well, but it also includes stories about their culture and examples of what appreciating employees REALLY means. + Read More
Crouched and readied behind the plate, the pitcher threw the ball. The batter didn’t swing. And for just an instant, Bill Klem, baseball’s most legendary umpire, said nothing.
Confused by the silence, the batter turned and asked, “So what was it, a ball or strike?” Klem responded, “Sonny, it ain’t nothin’ till I call it.” + Read More
It’s an eerie sound. Fingers are typing. Phones are ringing. Work is getting done. Still, there’s a distant noise heard in the background this time of year—it’s a slight hum or a buzz. What is it? It’s the sound of holiday-season-auto-pilot.
During the holiday season it’s easy to just slide through our workday with our minds focused elsewhere. We’re thinking about gifts. We’re thinking about travel plans and parties. We’re thinking about eggnog. We’re thinking about jolly men and sleighs.
Do we really want to dive into new challenges now? Or do we hold off until January? + Read More
Appreciation packs a memorable wallop when it’s expressed with a little imagination. Think outside the thank you note, and use these ideas to delight your team members. This is the first in a 3-part series. You need never experience thanker’s block again.
Idea 1: When a team member knocks it out of the park, treat them like the big cheese they are. Break out the gouda, the fontina, and the pepper jack. Toss in a few breads, a little jam, and savor the rich taste of appreciation. + Read More
Last night my wife and I were invited to a dinner party with some great friends of ours. During the course of our engaging conversation, our friends shared they were about to begin a radical change in their family by starting a new business together. This type of adventure can be challenging for anyone to pursue at any time. However, as we talked, it was clear the complexities of life and the changing economic tide brings increased anxiety.
“So,” I asked, “what do you think you will need to do to be successful in this new venture?” They looked at each other, smiled, and said, “We need to focus on balance.” + Read More
According to the Oxford English Dictionary, the word ‘reciprocity’ has two meanings, both which apply to business life.
The first meaning describes a mutual action that includes a give and take by both parties. Correspondence is an example. The second meaning is especially interesting because it requires both parties to concede something for mutual benefit. By their concession, the two parties establish a relationship that is binding. Treaties are an example.
Dr. Lopez interviewed thousands of workers to discover the attributes and behaviors shared by people who love their jobs and discovered a beloved job rarely started out as a dream job. Employees who loved their jobs found a good job, and then proactively shaped it into a job they could love. At the same time, they surrounded themselves with people in the workplace who cared about and encouraged their progress.
Dr. Lopez offers these additional insights for creating a job you’ll love: + Read More
Paul was one of the most effective leaders I had ever met. Period. As I sat in the back of the room while he led his annual leadership team offsite meeting, it was obvious all eyes in the room (including mine) were glued intently on his every move. He had the complete trust of everyone. And this wasn’t just any ordinary group—this group represented the top 100 leaders in his organization. Men and women from a wide variety of backgrounds, former senior military leaders to well-respected marketing professionals, lined the room to hear what he had to say. They were hanging on his every word and you could feel it. + Read More