Welcome to O.C. Tanner's Culture by Design podcast, where we discuss the research, practices, and strategies that help employees thrive at work.
This episode, we are joined by Lovely Lawson, Assistant Manager of Recognition Benefits at Navy Federal Credit Union, as she shares how the organisation integrated recognition into employee feedback and quarterly performance conversations to amplify and encourage high-performing behaviours, resulting in improved engagement and member satisfaction scores.
Takeaways
- Embed recognition data into performance reviews to highlight specific behaviours and align individual actions with business strategies.
- Link recognition to business outcomes by using survey data to show impact on member satisfaction, engagement, and reduced burnout.
- Build strong relationships with internal partners like Internal Communications, Learning & Development, and Wellness departments to integrate recognition into the broader fabric of your organisation.
The Culture by Design podcast is created by O.C. Tanner, the global leader in software and services that improve workplace culture through meaningful employee recognition.
If you want your organisation to become a place where people can’t wait to come to work in the morning, go to octanner.com.
Turn Recognition Into Real Connection
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