Recognition at Scale: A Tactical Guide to Reaching Every Employee

Cathie has over 36 years of hands-on experience in product development and leadership. Her extensive experience at O.C. Tanner includes roles in client onboarding and support, product management, budgeting, reporting, and commerce systems. She is committed to understanding client needs and delivering tailored solutions that drive measurable results. Cathie's focus on strategy, design, and delivery results in products that reach thousands of organisations globally and create lasting value for clients and their people.

Mimi West is the Director of Global Product Marketing at O.C. Tanner, where she champions innovations that elevate company culture, strengthen workplace wellbeing, and empower employees and leaders to thrive at work. With more than 16 years of business management experience across six continents, Mimi brings a global perspective that helps organisations connect with diverse workforces, adapt to cultural and geographic nuances, and foster a deep sense of belonging.

West's career reflects both strategic expertise and creative passion. She holds an MBA from the University of Virginia’s Darden School of Business and a Bachelor’s degree in Vocal Performance from Brigham Young University. This unique blend of business acumen and artistic training fuels her ability to inspire, communicate, and drive meaningful change in the workplace.