Season 2

Team meetings and huddles system – S2 E1

Otto, the system owner, defines the huddle and team meeting system. He talks about the benefits and it's purpose. We also hear from leaders and team members from the Acrylic team as they describe their experiences and views of huddles and meetings.

The O.C. Tanner Manufacturing Supply Chain – S2 E2

We show all the various areas of the supply chain at O.C. Tanner and the employment experience ranging from our in-house dining to our onsite warehouse. The manufacturing supply chain group offers a wide band of expertise and work opportunities. This is one of the many reasons why O.C. Tanner has a long service tenure. People come and they stay.

Leader Gemba visits – S2 E3

The Supply Chain leaders visit 35 production and support teams every three months to hear their improvements and progress during strategy deployment. Hear from Mike as he shares his learnings and insights as a leader and how the Gemba helps him make better decisions. Gary also shares his thoughts on how the visits have evolved over time as team members become more engaged in the process.

Shingo Model's Cultural Enablers – S2 E4

In this video, Dave talks about the additional principles we've added to our Strategy wall under respect for people and leading with humility. Such principles as embracing mistakes and creating development plans with goals. With these behaviors a leader can help foster and drive a healthy culture.

Monthly strategy cookies meeting – S2 E5

In this video manufacturing team members gather with Gary and leaders to learn about the importance of employee appreciation over cookies and milk! Here teams share their progress so far and what examples of improvements have made a difference in efficiency and cost savings.

Strategy Fair February 28, 2023 – S2 E6

Forty different teams in the Supply Chain and some from the outside celebrated the end of another great six months. This is one of the ways we share great ideas and Yokoten.

End of Strategy Deployment – S2 E7

Watch as several teams report their results at the end of a six month strategy period. Each team tracked and recorded their progress through defining a target statement, lead, and lag measure. Hear Gary talk about the Best of Show and what it took to achieve the recognition.

Strategy Offsite twice a year – S2 E8

We learn more leadership principles to elevate the bar. We discuss the process of reviewing current condition in the first day and what is the top priority and focus for the second day. Gary takes the opportunity to teach his leaders and challenge them to be better and be engaged in doing hard things.

Strategy Catchball – SS2 E9

This weeks O.C. Tanner's leaders share what they learned from the offsite with their team in a cascading meeting. In this meeting the strategy deployment initiatives are shared and then teams split off into catchball meetings to talk about how goal setting and how to achieve results.

The ideal Group Leader Manager – S2 E10

We hear Gary talk about the characteristics of a good Group Leader, someone who doesn't give themselves the attention or fame. The Directors also talk about what they love to see in their leaders and a few Group Leaders talk about their experiences. We also get to hear from two new Team Leaders who had great leadership development from their Group Leaders.

Strategy Draft and Final Report – S2 E11

We learn about what comes after the strategy cascade and catchball meetings with drafting and reporting. Drafting is when the executives listen to the ideas managers came up with regarding strategy deployment and reporting is where managers then share those goals with all the other teams in manufacturing.

The Parachute Principle by Jodi Brown – S2 E12

Jodi teaches the concept of anti-fragility by talking about the "parachute principle". She provides specifics insights that pertain to the supply chain. Jodi can be reached at: and

How To: Sticky Note Task Planning – S2 E13

In this How To video we watch members of the Product Development team within O.C. Tanner go through a task planning exercise. Josh takes the team step by step on how they can manage their tasks more effectively and plan their workload.

Leancast – The Supply Chain Directors talk Group Leader Managers – S2 E14

The Directors give their insights about the Group Leader Manager role. Each discusses the desired attributes and what they have seen that works well. The Group Leader defines the energy and success of the team.

Cómo Una Organización Cree en su Gente – S2 E15

Vea y escuche a los miembros del equipo que aman su trabajo y hacen mejoras todos los días en las que la organización cree.

The 8 Wastes – S2 E16

In this lean manufacturing video employees at O.C. Tanner demonstrate each of the eight wastes in a grocery shopping scenario. Using the acronym TIMWOODS they show the audience how they can find and eliminate each of these wastes within their own company.

Leancast with Peter Hines and Helen Zak – S2 E17

We talk in this Leancast episode with Peter Hines and Helen Zak about the experiences team members are having with onboarding and their engagement levels. We also touch briefly on how technology is having an impact on lean cultures and how to best utilize technology in the right way.

8 Wastes in the factory – S2 E18

The crew is back to show how the 8 wastes apply in a factory setting! This time they are joined by Carrie and Max who are Supply Chain Group Leaders and help show room for improvement and what O.C. Tanner does well. Come learn about TIMWOODS and how you can eliminate waste.

One Piece Flow Production – S2 E19

Josh goes to the jade team to meet with Lars, the team leader, to find out how they are able to produce 140 emblems in a shift. Lars explains the process a typical emblem goes through using one-piece flow. As he points out, flow is more important than input when it comes to production!

How to Calculate Cost Savings – S2 E20

In this "How to" demonstration we walk through how to calculate year savings from a small value. This shows how important even 10 seconds can be on the organization over time. Cost savings can be soft or hard depending on how it impacts the bottom line of the company financials.

Cost Savings System – S2 E21

In the last video we showed you how to calculate cost savings when coming up with improvements, now we show you those savings in action! Nate, our systems owner, walks you through how O.C. Tanner has been using this cost savings system and takes you to a production line to show an example of a recent improvement.

Team Member Owned Process Improvements – S2 E22

Watch a Manager and Team Leader coach and guide a Team Member to observe using Ohno circles, document the process using PDCA cycles, and map out the current condition using a standardized work sheet. Hear their learnings as teams engage their resources in the continuous improvement process.

5S System Defined – S2 E23

Phil takes us through the basic elements of our 5S system at O.C. Tanner and the benefits of having such a great system. He breaks down the different 5S principles and shows examples of applications in a production team. Development and training is a big part of maintaining an active and improving 5S system.

Safety and Wellness System – S2 E24

Hanh and Chavalah share what our safety system looks like at O.C. Tanner. They show the safety catch system and how employees engage in keeping our company employees safe. The wellness process is also discussed with lunch and learn as well as onsite gym and clinic.

Leancast: Promote Team Engagement – S2 E25

In this Leancast Amberly interviews three Group Leaders in varying experience and value streams about how they get their teams engaged. They discuss improvements, lean principles, coaching, and much more in relation to keeping their team members involved in O.C. Tanner's purpose.