Topic: Appreciation

Recognition for All: Why Empathy, Access, and Enablement Matter

Dr. Cristen Dalessandro and Daniel Patterson of the O.C. Tanner Institute

Recognition for All: Why Empathy, Access, and Enablement Matter

November 15, 2023
2:00pm ET/12:00 pm MT

Did you know that 80% of the global workforce does not sit at a desk? These dedicated professionals form the backbone of countless organizations—but our research reveals that half of them feel disconnected and expendable. Company culture conversations tend to spotlight technology-driven desk jobs. It’s time for organizations to prioritize a people-centered approach that acknowledges and rewards the vital contributions of every employee.

New research from the O.C. Tanner Institute reveals the dramatic impact of empathy, access, and enablement on the employee experience of the 80% workforce. In this webinar, we will share our findings and recommendations for increasing all three of these in your own workplace—with the ultimate goal of creating a more inclusive, connected, and thriving culture for all of your employees.

Join us to examine the data on:

  • The power of feeling seen, valued, and understood—and how empathy can elevate employee’s sense of belonging by an astonishing 1069%
  • How access (to technology that facilitates connection and to opportunities for career advancement) and enablement (employee autonomy and voice) work in concert to impact the employee experience
  • The transformative effects of meaningful and inclusive recognition on retention rates, growth opportunities, and overall employee experience
About The Speakers:
Dr. Cristen DalessandroDr. Cristen Dalessandro

Dr. Cristen Dalessandro

Dr. Cristen Dalessandro

Senior Researcher, O.C. Tanner Institute

Cristen Dalessandro is a senior researcher and sociologist at O.C. Tanner, specializing in the study of social inequalities as well as qualitative and quantitative research methods. As part of the O.C. Tanner Institute, she conducts client assessment projects and researches employee experience and workplace culture through a social-science lens.

Cristen holds a PhD from the University of Colorado Boulder and completed her postdoctoral fellowship at the University of Utah. She is the author of over 20 articles in peer-reviewed journals. Her recent book, Intimate Inequalities: Millennials’ Romantic Relationships in Contemporary Times, explores how millennials navigate social and identity differences in their relationships.

Dr. Cristen Dalessandro

Dr. Cristen Dalessandro

Senior Researcher, O.C. Tanner Institute

Cristen Dalessandro is a senior researcher and sociologist at O.C. Tanner, specializing in the study of social inequalities as well as qualitative and quantitative research methods. As part of the O.C. Tanner Institute, she conducts client assessment projects and researches employee experience and workplace culture through a social-science lens.

Cristen holds a PhD from the University of Colorado Boulder and completed her postdoctoral fellowship at the University of Utah. She is the author of over 20 articles in peer-reviewed journals. Her recent book, Intimate Inequalities: Millennials’ Romantic Relationships in Contemporary Times, explores how millennials navigate social and identity differences in their relationships.

Daniel PattersonDaniel Patterson

Daniel Patterson

Daniel Patterson

Senior Researcher, O.C. Tanner Institute

As a senior researcher for the O.C. Tanner Institute, Daniel excels in generating actionable insights that shape workplace culture outcomes for organizations worldwide. Specializing in mixed-method research, he develops tailored initiatives to improve communication and engagement for clients across a variety of industries where his depth of experience in cultural and narrative analysis enables him to consult with organizations in ways that improve the overall employee experience.

Daniel holds undergraduate and graduate degrees from the University of Utah, with advanced studies in research and theory.

Daniel Patterson

Daniel Patterson

Senior Researcher, O.C. Tanner Institute

As a senior researcher for the O.C. Tanner Institute, Daniel excels in generating actionable insights that shape workplace culture outcomes for organizations worldwide. Specializing in mixed-method research, he develops tailored initiatives to improve communication and engagement for clients across a variety of industries where his depth of experience in cultural and narrative analysis enables him to consult with organizations in ways that improve the overall employee experience.

Daniel holds undergraduate and graduate degrees from the University of Utah, with advanced studies in research and theory.

SHRM Certification
HRCI Certification
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