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Topic: Wellbeing

Keeping Teams Connected in the Midst of Zoom Fatigue

Go beyond virtual happy hours to help your team emerge from the pandemic even stronger

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Employees need connection now more than ever. The effects of remote work and social distancing are taking a toll on workers. During Covid-19, burnout has increased 15% and engagement has decreased 11%, according to the O.C. Tanner Institute’s 2021 Global Culture Report.

Virtual happy hours and Zoom birthday celebrations can only go so far. With remote work a reality for the near future, and the world struggling with Zoom fatigue, how can companies keep their people connected while everyone is apart?

Be in touch more often, not less.

At the beginning of the pandemic many companies sent a daily or weekly email update to keep their employees informed. It may have seemed too frequent (and a lot of work), but it’s time to restart that again. Regular, transparent communications from the company help keep employees informed of what’s going on in the organization when they can’t see or hear from senior leaders in person. Actually having opportunities where employees can interact with their senior leaders—whether it’s a town hall, company meeting, or a recognition moment in an executive meeting—is also a meaningful way for them to stay connected to how the company is doing.

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One-to-one meetings are a tool that managers can use to stay connected with their people regularly. And they don’t have to add to Zoom fatigue—turn off your camera and just listen. These touchpoints help keep employees informed about what’s happening in the company and in their teams, but also are a way to check on how their employees are doing personally. They are opportunities to learn what employees are working on, what they are struggling with, and what questions they have. One-to-ones also provide time for leaders to mentor, develop, and get a sense of how employees are managing at home. Check in as often as possible about work, but also focus on employees’ emotional wellbeing.

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