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Topic: Appreciation

O.C. Tanner LinkedIn Live: Building a Culture of Appreciation in the Manufacturing Industry


Dr. Alexander Lovell of O.C. Tanner Institute


Marc Geil, Global Director of Culture and Employee Experience at Wahl Clipper Corporation; Gary Peterson, EVP of Supply Chain and Manufacturing at O.C. Tanner

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Despite ongoing health, labor, and supply chain disruptions, as well as a looming recession, manufacturing teams everywhere are demonstrating their resilience—and great leaders in the industry are calling that out through meaningful, memorable employee experiences.

Join Dr. Alexander Lovell, Director at the O.C. Tanner Institute, as he shares recent research about productivity, innovation, and connection and leads a discussion with Marc Geil, Global Director of Culture and Employee Experience at Wahl Clipper Corporation, and Gary Peterson, EVP of Supply Chain and Manufacturing at O.C. Tanner, on how they use recognition to build thriving, resilient frontline cultures. 


  • Why workplace culture should be top of mind for manufacturing organisations
  • How recognition can prevent burnout and improve connection
  • What best practices can be implemented to enhance the employee experience

About the speakers:

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Marc A. Geil, DBA Global Director of Culture and Employee Experience, Wahl Clipper Corporation

Marc Geil leads the culture and employee engagement initiatives at Wahl Clipper, the leading family-owned manufacturer of electric hair clipping, trimming, and grooming products. His long tenure with the organisation has provided him the opportunity to experience the company through many roles. In his current role, he works globally to promote an organisational culture that embraces Wahl’s mission and values through ongoing employee engagement while championing and modeling the Wahl Way Culture.

Marc also leads a training program centered on the values and principles that govern the ideal behaviors which the company holds critical to driving organisation results. At the core of its culture, Wahl recognises that people make the difference. Stewardship for employees and their families is fostered through recognition programs at both the organisation and peer-to-peer levels. From the frontline to the C-suite, employees are recognised for continuous improvement initiatives and represent the ideal behaviors of the Wahl Way.

With a Doctor of Business Administration degree, Marc is a published researcher in the fields of Cultural Intelligence and Global Leadership. As a social scientist he is passionate about developing theory and applying it strategically and practically to today’s business and organisational needs.

Dr. Alexander Lovell Director, Research and Assessment, O.C. Tanner Institute

A political sociologist with more than a decade’s worth of deep methodological, research, and practitioner experience, Dr. Alexander Lovell conducts extensive research on workplace culture, employee experience, and assessment methodologies for the O.C. Tanner Institute. He also curates the perspectives of more than 40,000 leaders and employees, revealing relevant workplace trends for the Institute’s annual Global Culture Report, which is informed by his research in field theory, inter-generational dynamics, and culture change.  

His dynamic insights transform the cultures of numerous Fortune 100 and Global 2000 companies as he works to develop targeted culture assessment programs, predictive models, evaluation plans, and listening strategies that help people thrive at work. He finished his doctoral training at the University of Utah and holds undergraduate and graduate degrees from American Military University.

Gary Peterson EVP of Supply Chain and Manufacturing, O.C. Tanner

As a celebrated authority in Lean Enterprise, Gary specialises in creating cultures of continuous improvement through manufacturing and leadership excellence. Across his three decades at O.C. Tanner, this Shingo Academy and AME Hall of Famer transformed the company’s manufacturing operations from batch to lean, while pioneering team-based procedures that allowed each unit to take full ownership of their outputs.

O.C. Tanner has witnessed unparalleled results, including the reduction of its production lead time of custom, one-of-a-kind products from 26 days to 20 minutes—the same efficiency as mass production. His enterprising principles have been sought-after by numerous Fortune 500 companies, sending him across the globe to assist organisations in generating newfound outcomes for their machines and people. Gary currently serves on the Executive Advisory Board for the Shingo Institute and is a Shingo Examiner. He holds an MBA and a bachelor’s degree in Statistics from Brigham Young University. 

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