Welcome to O.C. Tanner's Culture by Design podcast, where we discuss the research, practices, and strategies that help employees thrive at work.
This episode, Becca Schweitzer and Trevor Salmon, Client Strategists at O.C. Tanner, share their recommendations and ideas for how you can connect your offline and frontline workers to your recognition efforts.
Becca and Trevor partner with our clients to implement strategies and programs to reach 100% of their workforces. In their previous lives, they worked directly with offline and frontline employees in manufacturing and healthcare, encouraging recognition and keeping employees engaged at work.
Takeaways
- Utilize existing touchpoints to encourage recognition. From short team huddles to weekly newsletters and break room signage, find those existing practices where you have time to prompt recognition. Even during one-to-one meetings, give employees time to use your computer to share recognition.
- Build awareness and education with Recognition Champions. Identify top program adopters or volunteers to create a Recognition Champions network that helps model, educate, and encourage recognition by team or shift. This helps leaders share the work, too.
- Bring customers into your recognition programs with Say Thanks™.Your offline workforce is the face of your organization, interacting with your customers, patients, and clients daily. With Say Thanks, your customers can share recognition with your frontline employees for a job well done, managers can see the great work they may miss during the day, and it is easily tracked in your program. Often, this type of appreciation is even more meaningful to your employees.
The Culture by Design podcast is created by O.C. Tanner, the global leader in software and services that improve workplace culture through meaningful employee recognition.
If you want your organization to become a place where people can’t wait to come to work in the morning, go to octanner.com.
Turn Recognition Into Real Connection
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