Beyond transactional: Meaningful recognition for retail workers

75% of retail workers report high levels of burnout, leading to challenges with retention, safety, and customer satisfaction.

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The recognition solution

Only 55% of retail employees say recognition is part of their everyday work culture. But an integrated solution with recognition that's meaningful, specific, and frequent can help people leaders change this—and see real results.

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When retail employees experience integrated recognition, the odds of several positive outcomes increase dramatically.

Interest in staying 2+ years
7x
Sense of belonging
16x
Fulfillment at work
14x
High engagement
12x
Thriving at work
9x
Our capabilities

Build a Culture People Choose

The Culture Cloud employee recognition platform includes everything you need to support retail workers, including:

External Recognition

Collage of Say Thanks appreciation platform showing a QR code to thank helpers, a mobile screen to recognize Esperanza Lopez M.D., and an external recognition message for Dr. Lopez from Justin Gallegos.

Say Thanks™ makes it easy for customers, patients, or passengers to show appreciation directly to your employees through a simple link or QR code.

Offline tools

Collage of employee appreciation items including a certificate, congratulatory cards with photos and messages, AirPods with OSKO energy logo, a starry-eyed emoji, a gray YETI cooler bag with OSKO energy logo, and a green WOW gift card.

Access a full suite of offline recognition tools designed to make it easy for every team member to give and receive heartfelt recognition.

Skill building

Dashboard view on laptop showing employee recognition stats and transitions with congratulatory message, alongside an OSKOenergy safety program screen and three program cards labeled Safety First, Continuous Improvement, and Culture of Trust.

Track and reward job transitions, career milestones, and learning initiatives. Retail employees are 4x more likely to be satisfied with their experience when they’re recognized during and after training.

Symbolism

Collage showing a person sketching a design, a portrait of a smiling woman, and a display of metallic award pins and trophies with the Ball logo and team recognition themes.

Connect your retail employees to your products, brand, and purpose with modern, custom awards.

Peer-to-peer recognition

Collage showing a computer dashboard with recognition message, profile photos of diverse people, a smartphone screen with team appreciation messages, and illustrations with encouraging words like 'Congrats,' 'Shine,' and 'Go For More.'

Great customer experiences begin with workplaces culture where people encourage and elevate one another. Culture Cloud promotes fun, easy, and frequent recognition between peers.

Personalization

Collage showing employee recognition items including an arrival gift box, congratulatory cards, a newsletter with photos and messages, a 'Congrats on 3 years' card, and smiling diverse employee portraits.

45% of retail workers say recognition at their organization feels inauthentic. Create tailored recognition moments for each employee and deliver them in personal and meaningful ways.

Collage of Say Thanks appreciation platform showing a QR code to thank helpers, a mobile screen to recognize Esperanza Lopez M.D., and an external recognition message for Dr. Lopez from Justin Gallegos.

Say Thanks™ makes it easy for customers, patients, or passengers to show appreciation directly to your employees through a simple link or QR code.

Collage of employee appreciation items including a certificate, congratulatory cards with photos and messages, AirPods with OSKO energy logo, a starry-eyed emoji, a gray YETI cooler bag with OSKO energy logo, and a green WOW gift card.
Collage of employee appreciation items including a certificate, congratulatory cards with photos and messages, AirPods with OSKO energy logo, a starry-eyed emoji, a gray YETI cooler bag with OSKO energy logo, and a green WOW gift card.

Access a full suite of offline recognition tools designed to make it easy for every team member to give and receive heartfelt recognition.

Dashboard view on laptop showing employee recognition stats and transitions with congratulatory message, alongside an OSKOenergy safety program screen and three program cards labeled Safety First, Continuous Improvement, and Culture of Trust.
Dashboard view on laptop showing employee recognition stats and transitions with congratulatory message, alongside an OSKOenergy safety program screen and three program cards labeled Safety First, Continuous Improvement, and Culture of Trust.

Track and reward job transitions, career milestones, and learning initiatives. Retail employees are 4x more likely to be satisfied with their experience when they’re recognized during and after training.

Collage showing a person sketching a design, a portrait of a smiling woman, and a display of metallic award pins and trophies with the Ball logo and team recognition themes.

Connect your retail employees to your products, brand, and purpose with modern, custom awards.

Collage showing a computer dashboard with recognition message, profile photos of diverse people, a smartphone screen with team appreciation messages, and illustrations with encouraging words like 'Congrats,' 'Shine,' and 'Go For More.'

Great customer experiences begin with workplaces culture where people encourage and elevate one another. Culture Cloud promotes fun, easy, and frequent recognition between peers.

Collage showing employee recognition items including an arrival gift box, congratulatory cards, a newsletter with photos and messages, a 'Congrats on 3 years' card, and smiling diverse employee portraits.

45% of retail workers say recognition at their organization feels inauthentic. Create tailored recognition moments for each employee and deliver them in personal and meaningful ways.

What our retail clients say

“We regularly use Group Deposits to reward employees for participating in company-wide competitions and initiatives. It's been an effective way to help boost engagement and encourage participation in business-led initiatives.”

Head of Global Total Rewards and People Operations
Pokémon

More retail recognition resources

White Paper

Embedding Employee Recognition into Change Management for Offline-Heavy Workforces

See 5 upcoming workplace culture trends for 2026 and learn how you can prepare to help your employees thrive.
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Article

Bringing Company Values to Life with Recognition

Learn how employee recognition inspires value-aligned behaviors and motivates your team to live your company values every day.
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Podcast

Social Ties Lead to ROI: The State of Employee Recognition in 2026

We hear from the O.C. Tanner Institute about the top findings from the 2026 State of Employee Recognition report.
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Article

What’s New With the World’s Most Complete Recognition Solution

Learn about the new features available on our Culture Cloud platform in Q1 2026.
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Webinar

High Performance Without Burnout: Building a Healthy Performance Culture

Learn how to maintain a high performance culture where employees have the right support to thrive.
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Article

10 Essential Practices for Successful Employee Recognition Programs

These 10 essential practices will make your employee recognition programs successful and help you achieve tangible business results.
Learn More
Webinar

The 2026 State of Employee Recognition

Join a panel of researchers and experts to learn how intentional recognition unites teams, boosts belonging, and drives great work.
Learn More
Podcast

Preparing for a Company-Wide Employee Recognition Event

We talk about the top 3 things you should keep in mind when planning for your next company-wide recognition event.
Learn More
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Culture Cloud helps HR leaders in retail achieve their most important goals

Align teams, motivate collaboration, and celebrate progress  toward what matters most.

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