More Than Just a Feeling: How to Cultivate Practical Empathy in the Workplace

With increasing pressure from factors like inflation, political tension, and uncertainties that come with an ever-evolving workplace, empathy at work is needed more than ever. In fact, 80% of CEOs say empathy in leadership is a key to success.

When practiced, empathy can guard against burnout, build connection and fulfillment, and improve engagement and retention. But empathy doesn’t come naturally to all leaders. Many believe it’s a trait one is born with (or not). And unfortunately, only 48% of employees say empathy is a core part of the culture.

How can organizations cultivate practical empathy in the workplace?

Join Dana Rogers, Vice President of People and Great Work at O.C. Tanner, and Christina Chau, Senior Content Manager, as they share the latest research on practical empathy and how organizations can build empathetic practices into the daily employee experience.

In this webinar, you’ll learn:

• Why empathy in the workplace is so important and how it impacts business results
• The 6 components of practical empathy uncovered by new research
• How to turn empathy from a feeling into an actionable practice that all leaders, and employees, can do
• Tips to build empathy into your workplace culture and the role of employee recognition in demonstrating empathy
• How to help leaders set boundaries around empathy (so that leaders do not become therapists and burn out)

As Satya Nadella, CEO of Microsoft, says, “Empathy is a muscle, so it needs to be practiced.” See how simple acts like seeking to understand, active listening, and taking supportive action can help any leader demonstrate empathy.