Permettez aux patients, aux passagers et aux clients d'exprimer directement leur gratitude envers les employés, ce qui favorisera l'excellence du travail, la qualité du service et la satisfaction.
Aidez vos clients à reconnaître immédiatement un service de qualité grâce à un code QR facile à utiliser.
Consultez et gérez les mesures de reconnaissance en un clin d'œil afin de vous assurer qu'elles sont conformes aux normes de l'entreprise.
Help frontline employees love their job and feel valued for making a difference.
Que la satisfaction des clients contribue à renforcer les valeurs de la marque, telles que l'excellence du service client.
Make external recognition easy to share
Give customers a simple way to recognize great service in the moment. A personal QR code can be shared via the Culture Cloud mobile app, printed on name badges, or included in follow-up communications, making appreciation quick and natural.
Visibility & control for administrators
Review and approve external recognition before it’s delivered to ensure praise is appropriate and aligned with company standards. Visibility into who’s recognized most often can also help inform internal recognition and development.
Drive retention through meaningful appreciation
79% of people who quit cite a lack of appreciation as a key reason (O.C. Tanner Global Culture Report). External recognition helps frontline and deskless employees feel seen where their impact matters most.
Recognition that connects customers and culture
Invite customers to recognize behaviors that reflect your brand values, strengthening employee pride while deepening customer connection.
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External recognition adds a powerful layer of meaning. When appreciation comes directly from patients, customers, or the public, it reinforces positive behavior in a way internal programs alone cannot. It complements your existing recognition strategy—strengthening engagement and pride without replacing what already works.
Say Thanks is optional and fully governed by your organization. Customizable approval workflows, moderation controls, and built-in AI assistance help ensure messages are appropriate, aligned, and easy to manage.
Say Thanks is non-monetary and captures customer appreciation messages only—customers cannot send points. If desired, your recognition team can choose to tie internal rewards to external praise, maintaining full budget, control, and visibility.
Suivez les tendances en matière de culture d'entreprise et bénéficiez analyses des conseils en leadership de la meilleure équipe de recherche dans le domaine de reconnaissance des employés. Inscrivez-vous pour recevoir des conseils pratiques et du contenu utile, sans jamais être submergé de messages.
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